OpenAI just rolled out “Operator,” a hands-free digital agent that can fill out forms, book your appointments, and generally run errands for you online. Think of it like an intern that doesn’t eat lunch or ask for PTO.
For those of us juggling multiple hats (and maybe still cleaning up our own ticket queues), this is intriguing. But don’t rush in blind. Operator’s still in beta, and it’s only available to Pro users in the U.S. for now. Plus, if it’s booking things on your behalf, you better know how it handles your data.
I’d keep this in test mode for now. Use it to handle low-stakes stuff like reservations, not sensitive client work. Keep eyes on the logs. Trust is earned—even with bots.